We are experiencing difficulties with our email accounts at the moment, with 90% of all our outgoing emails being rejected. This means that we’re unable to reply to emails, and some emails that we thought had been delivered successfully were bounced back without our knowledge.
Basically, if you have not received a reply from us, we’re not ignoring you! We can try and respond to your emails in a number of ways – the chatbox for short queries, our Tumblr account, our Facebook page or in the comments of this post.
Sorry for the inconvenience, we were working to resolve this issue.